How to Cancel Shopify Subscription Easily?

How to Cancel Shopify Subscription? A question that people ask with a void in their heart. 

The decision to step away from your Shopify store mostly happened because of closing the digital trade, switching platforms, or simply taking a typical break. 

Whatever the situation, knowing the correct way to deactivate a Shopify account is a must-know solution because.

Not giving it attention or ignoring it for specific reasons won’t stop the billing. However, failing to take the proper steps will put your store data and domain at risk. 

Today’s article aims to guide readers to the gateways of the solution, introducing them to a seamless way to cancel a Shopify subscription and clear up the myth that ‘is Shopify charging cancellation fees apart from subscription ?

However, there is much more to explore! 

So, Are you ready to wind up your Shopify?

How to Cancel Shopify Subscription in Quick Steps ? 

Instead of long and time-consuming details, let’s directly approach the straightforward way to cancel a Shopify subscription.

Step-by-Step Instructions:

• Log in to your Shopify Admin Panel.
  

Link: https://www.youtube.com/watch?v=JciKpAP7J9s

• Go to Settings in the bottom-left corner.

Pro Tip:

If you can’t find anything, tap on ctrl+f on the computer. Search what text you are looking for and hit the Enter button until you find your required text.

1. Click on ‘Plan’ from the left-side menu. 

Link: https://www.youtube.com/watch?v=JciKpAP7J9s

1. 1. As you click on the ‘Plan’, you are presented with an interface where an option prominently appears as ‘Deactivate Store’.

• The second last step is to tell the reason for cancellation(express your thoughts or select predefined reasons). 

Link: https://www.youtube.com/watch?v=JciKpAP7J9s

• To finalize the process ‘Confirm’ the cancellation.

Link: https://www.youtube.com/watch?v=JciKpAP7J9s

Important Notes:

• As you cancel the Plan, there is a possibility that the user will lose access to the dashboard and storefront until they didn’t reactivate the account.

• Ensure to cancel any separate third-party charges and app subscriptions.

• If your personally owned domain is registered through Shopify, ensure it’s transferred or managed before you deactivate your account.
• Shopify, according to their policy, retains your store data for 2 years in case of a decision change.

These steps are predefined checks that enable you to avoid being charged again, and feel free to say goodbye to the account. 

Can You Cancel Shopify Anytime, And Is There a Cost Of It?

Absolutely. Shopify is a platform that does not restrict its clients to opportunities and services, even if the service includes the cancellation of an account without charging a single penny.

Everything is perfect, so What’s the catch? 

The catch is that a manual deactivation procedure is crucial to integrate within your store by approaching the setting to avoid the bill that will be coming next month.

The deactivation is free of cost, but if you are doing this to reclaim your spent money, please reconsider this thought.  

It’s essential to note that Shopify typically doesn’t offer refunds for any unused time after cancellation. So, make sure to cancel before your billing cycle renews to avoid unnecessary charges.

What If You Don’t Cancel Third-Party Apps When Deactivating Shopify?

The consequences will be impactful on your pocket if you don’t cancel the third-party apps before or after deactivating your Shopify store.

Here are  the drawbacks and their explanation for being aware of every timeline of digital shop owners:

Disadvantage	Explanation
Loop of Bills	Separately, canceling the third-party app is necessary because it would result in continued billing from the app, even after you cancel your Shopify subscription.
No Automatic Refunds	Shopify and most apps adhere to a policy of not offering refunds, even if users aren’t using the services.
Billing Confusion	If you forget to cancel the app’s subscription, you may experience unexpected charges to your card, which can lead to confusion and disputes.
Data May Be Stored by Apps	Often, third-party apps keep your details saved unless you manually request their removal.
App-Specific Cancelation Required	Simply deactivating your store does not cancel app subscriptions. You must cancel each one manually within the Apps section.

ProTip:

Before you take the step to cancel your Shopify subscription,  go to the “Apps” tab in your admin panel and remove or cancel any paid apps to avoid future charges.

What’s the Quick Way to Export Your Store Data Before Canceling Shopify? 

Here is the comprehensive guide from your Shopify admin panel to back up your store or migrate to a new platform:

Link: https://www.youtube.com/watch?v=_NxImm8-PV8

• Customers:
  Go to Customers > Click Export
  ➤ A popup box will appear, asking you to choose which customers to export, and from which options (current page or all customers).

 ➤ Choose your export format (CSV for Excel or plain CSV).
➤ Click Export customers, a CSV file will be emailed to you or downloaded directly.

 

• Orders:
  Go to Orders > (Use filters if needed) > Click Export
  ➤ Select the order range (current page, date range, or all orders).
  ➤ Pick your preferred format (CSV for Excel or plain CSV).
  ➤ Click Export orders, the file will either download instantly or be sent to your email address. 
• Products:
  Go to Products > Click Export
  ➤ Choose what you want to export (all products, current page, selected, or filtered).
  ➤ Pick a format (CSV for Excel or plain CSV).
  ➤ Click Export products, and Shopify will prepare a CSV file, which will then be downloaded or emailed to you.

 

• Themes:
  Go to Online Store > Themes > Click Actions > Download theme file
  ➤ Shopify will email a ZIP file of your current theme to your store owner’s email address.

ProTip:

Always check your email inbox if the download doesn’t start instantly. These exports help you save your store’s critical data even after cancellation.

Can We Cancel the Shopify Free Trial?

We can. To cancel your Shopify free trial rapidly to avoid being  heavily charged by the platform, here are some helpful actionable aspects:   

Cancel Before The Trial Ends

There is a possibility that Shopify automatically upgrades you to a paid plan after the trial period ends.  

Don’t forget to cancel before the last date of the trial period; otherwise, your payment method will be charged, even if you haven’t launched your store.

Card Details May Still Be Required

During the procedure of setting up your trial account, Shopify might ask for your credit/Debit card details. 

This doesn’t mean you’re charged immediately, but you will be billed once the trial ends, provided the account remains active.

What Happens If You Don’t Cancel 

It is obvious that not canceling the trial version will result in the trial being converted to a paid subscription. 

As we discussed, Shopify adheres to a no-refund policy, which means you won’t receive a refund.

ProTip: 

An innovative approach to save money from being charged is to set a reminder, select the date, and ensure that you cancel two days before the last period.

These are the safest steps to avoid unexpected billing, even if you are out of the data package.

What are Common Issues People Struggle with While Canceling Shopify?

Issue	Explanation	Quick Solution
Can’t find “Deactivate Store” button	It is integrated inside the bottom-left Settings > Plan Might be hard to find if the layout got updated.	Navigate to the Settings > Plan, then scroll to find the option.
App subscriptions still active	Canceling your store does not cancel third-party app subscriptions, and they may continue to be billed.	Go to Apps > Manage, and remove or cancel each app manually.
Card/payment method errors	Errors often appear when trying to update or remove payment methods, especially if there are unpaid bills.	Ensure all invoices are paid, then update billing details.
Need help or stuck	Some users don’t know where to turn if they get stuck or face technical glitches.	Contact Shopify Support via live chat or the help center.

 

How to Transfer Your Shopify Domain Before Cancelling?

If you want to keep your domain, which you purchased through Shopify after deactivating your account, then follow these given steps:  

Link: https://www.youtube.com/watch?v=9h2Psb-Iazo

• Unlock your domain:
  • Go to Settings > Domains
  • Select your domain and turn off the domain lock.

 

• Get your transfer code (also called EPP code):
  • After unlocking, click Transfer domain and select Transfer to another provider.
  • Copy the authorization (EPP) code 
• Update DNS settings (if needed):
  • If you decide to move your domain as soon as possible, ensure that you update the DNS records with a new host. 
  • The strategy is being followed to make the user website and emails remain functional during the Transfer.

ProTip:

Initialize the transfer procedure with the new domain provider by using the code before canceling your Shopify subscription; this helps avoid losing access to your domain settings.

What Happens After You Cancel Your Shopify Plan?

As you tackle the query of how to cancel a Shopify subscription, a question appears: what next?

After you successfully deactivate your Shopify account, the platform will retain your store’s data. Such as products, customer info, and order history, for around two years.

It’s a productive approach that allows the owner to reactivate your store within that time by simply logging back in and choosing a new plan.

However, there are also crucial aspects. While your store is inactive, you won’t be able to access the admin dashboard unless you reactivate. 

If you bought a domain through Shopify, you can still manage or move it, but make sure to do it before canceling your account to avoid problems.

Also, no new charges will be billed after cancellation, but any outstanding charges (including third-party apps or domain renewals) may still apply.

Shopify Pause Plan vs Cancel: Which One Is Right for You?

If you’re one of those who is  unsure whether to cancel your Shopify subscription or take a break entirely, here’s a quick comparison guide that helps to decide:

• Canceling your Shopify subscription means your store is completely deactivated. Your loyal customers won’t be able to revisit it, you lose access to the admin panel, and you’ll stop getting billed (except for any outstanding charges like third-party apps). This is ideal if you’re closing down permanently or switching to another platform.
• Pause and Build Plan costs $9 per month and allows you to keep access to your Shopify admin panel. While the main face of your store will remain hidden from customers, you can still manage products, view reports, and prepare for a relaunch. This is perfect for seasonal businesses, or if you’re taking a temporary break but want to maintain everything behind the scenes.

In short, canceling stops everything, while Pause & Build keeps you in the game quietly. Choose based on whether you’re done for good or just hitting pause.

Alternatives to Shopify: Where Can You Go Next?

If you’ve decided to cancel your Shopify subscription but still want to run an online store, several powerful alternatives are available:

• WooCommerce: Ideal for WordPress users. It’s open-source, highly customizable, and ideal for tech-savvy individuals.
• Wix: Great for beginners. Offers easy drag-and-drop design tools and built-in eCommerce features, making setup fast and hassle-free.
• BigCommerce: A strong Shopify competitor, it offers advanced features, better scalability, and is excellent for growing businesses.
• Squarespace: Mostly recognized for its appealing, stunning design templates and user-friendly interface. Ideal for creatives and small stores.

ProTip:

You will Lose!

Whether it’s Shopify, WooCommerce, Wix, or any other platform, To maintain a successful growing platform, you have to be professional.

In each platform, there is a wide range of aspects, some of which are unique among others.

It’s not hard but nearly impossible to build, maintain, and run a successful trading platform.

To save your money and cut off the struggle to understand the algorithm of these platforms, take assistance from experts like Vince Logo Design, who are dedicated to providing valuable service to their clients.

Our solutions are here to help to ensure that you never have to shut down your digital dream just because one platform didn’t meet your expectations. You deserve better results, and professionals are here to help you.

 

FAQs: Cancelling Shopify Plans

 

Can I cancel Shopify at any time without any cost?

Yes, Shopify allows its users to cancel their subscriptions at any time without incurring any additional costs prior to cancellation. Please deactivate your store manually to prevent further billing.

Will I lose all my data if I cancel my Shopify subscription?

Technically, Shopify retains your store data for an estimated period of 2 years. This means you can reactivate your store later if you change your mind.

Can I pause instead of canceling?

Yes, you can. Shopify offers a Pause and Build plan for $ 9 per month. You can maintain backend access without running a live store, which is highlighted as an ideal approach for breaks or seasonal stores.

What happens to my domain after cancellation?

If you purchased the domain via Shopify, you can easily transfer it to another registrar(domain provider) before canceling. Otherwise, you might lose access.

How long does it take to cancel?

The cancellation is an immediate action that happens once the user confirms. However, remember to cancel apps and export data beforehand.

Conclusion

In Today’s blog, we explored a frequently asked question: how to cancel Shopify plans in simple steps. 

From exporting your domain to deactivating your store, we covered it all by proper demonstration.

However, before making the final decision, consider switching to a more affordable plan or utilizing the Pause and Build option to maintain your store’s integrity without incurring the full cost.

Otherwise, take the assistance from professionals like Vince logo Design Co, who guide you with wise and impactful solutions.